Information Technology &Technical Services Manager for the Altadena Library District.
Learn MorePast mathematician, current Librarian & Information Technology Manager, and forever nerd. I consider myself an apprentice of many subjects and the master of none. I'm always striving to learn new skills, utilize emerging technologies and develop professional partnerships. Most of my focuses are technology related because that is my passion but it's challenging to pick one specific area of focus. Recently I've been working with things like Automations, Powershell, SQL, APIs, Web Coding, and Network Infrastructure and Security. Most days I am thinking about what technologies and services can be utilized by libraries in a meaningful way.
Management of Technical Services (Cataloging and Acquisitions) and IT Teams. Facilities Committee (Renovation) member responsible for technology and security for two library renovation projects. Assistance in the review and creation of organizational strategic plan, operational plan, policies, and procedures. RFP creation, review, submission, and selection process. Establishment of vendor agreements, contracts, and vendor relationship management. PCI & DSS Compliance and review. District Mobile Device Management, PBX, Server and Network Administration. Implementation of a centralized training hub with progress tracking. Creation of multiple automations including, but not limited to, ILS integrity management reports and system updates, employee onboarding accounts establishment, employee separation including accounts retention, and internal and external communications. Regular review and updates to new library materials and electronic resource vendors.
Supervisor of the Montrose and Chevy Chase Branch Libraries. During the pandemic I participated in phased reopening planning, contactless pickup services, new website development and maintenance, and digital services and support. Other than branch library operations and services, my broader initiatives were staff orientation, quarterly meetings, professional development, system-wide training, and the self-service library access and use implementation at one Glendale library.
Managed a team of staff who oversees and supports all technology for the library's 8 branches. This included the Help Desk Support for public & staff users, Integrated Library System Administration, and all new Software and Hardware Implementations.
Manged and implemented all software for Glendale Library, Arts & Culture such as the Integrated Library System, PC Reservation & LPT One, Library Website Updates, EZProxy, eResources, RFID and much more.
Managed Integrated Library System, PC Reservation & Print software, RFID implementation and basic technology support for the Library and other City Departments.